In recent weeks we have noticed some issues with certain varieties of foaming hand soap. We sent samples of all foaming hand soaps to be tested through a third-party testing facility. Through these tests a potential microorganism was detected - P. Aeruginosa. This microorganism can pose a potential health risk, primarily in immunocompromised individuals and in healthcare settings. We have traced the likely origin of the contamination to the cosmetic grade water we purchased in bulk from a supplier.
Due to possible contamination with a microorganism, we are voluntarily recalling 8.5 oz Foaming Hand Soaps distributed after March 28, 2022 in the following scent options:
● Lavender Tea Tree
● Citrus for Kids
🔹If you purchased any of these products after March 28, 2022, we ask that you dispose of it. Bottles and remaining soap can be safely disposed of in your household garbage.
🔹If you purchased a bottle in-person, return the bottle to your place of purchase or return it to our retail location at 2740 A Huntingdon Ave. Baltimore, MD 21211 to receive a full refund or store credit.
🔹If you purchased online, take a picture of the bottle and email it to email@example.com with your order number and we will issue a refund to the payment method used for purchase.
In response, we have updated our quality control to include more frequent, in-house microbiology screening in addition to our third-party testing regimen. We have also invested in equipment to produce filtered, sterilized, cosmetic grade water at our production facility in Baltimore, MD.
We truly apologize for the inconvenience and only want to provide the best quality product to our customers. Thank you for your continued support!